In the 1990’s, I worked as a programmer and a software developer. Back then, using computer software was quite difficult for the layperson. I moved into the field of interaction design and learned about usability in the 2000’s. It was a revelation: we could no longer blame the user for everything that went wrong with software – the blame now lay squarely with us, the ones who made the software.

The disciplines of usability and interaction design, along with several others, have since evolved into a field we now tend to call User Experience. We follow an approach called Human Centred Design, which involves ‘the human perspective in all steps of the problem-solving process’.

Read full article here : https://www.jussipasanen.com/human-centred-design-considered-harmful/